ACCESSIBILITY

Last Policy Update: 4/1/2022

Our Commitment To Accessibility

Pure Costumes is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Pure Costumes is fully conformant with WCAG 2.1 level AA. Fully conformant means that all parts of the content are fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Pure Costumes website. Please let us know if you encounter accessibility barriers on PureCostumes.com:

• Email: support@purecostumes.com


• Postal address: 2001 Tyler Ave. South El Monte, CA 91775


• We try to respond to feedback within 5 business days.

Technical specifications

Accessibility of Pure Costumes relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

Assessment approach

Pure Costumes assessed the accessibility of PureCostumes.com by using an External evaluation

Formal complaints

Pure Costumes aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.